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Our customers recommend it   4.6/5  sur 451 avis
Our customers recommend it4.6/5 on 451 reviews
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  • Brit Hotel Martigues
    Brit Hotel Martigues

Reviews - Brit Hotel Martigues

100% genuine reviews
Satisfaction
Index
91 %
the 18/08/2026
Alone - 50-59 years - Date of stay : 17/08/2026

Je ne reviendraispas probablement

80 %
From Ivaylo, the 14/08/2026
Business - 40-49 years - Date of stay : 13/08/2026

I have stayed at the hotel several times, and overall, the rooms are good. However, there is one thing that needs to be changed as soon as possible: the pillows. While some are fine, others are completely unusable—old and worn out. A few weeks ago, I had to go buy one myself at a nearby store because all the pillows smelled terrible. I realize previous guests are to blame for this, but you need to find a solution to the problem. As a regular guest who travels by car, I don't mind bringing my own pillow, but still... Otherwise, I consider it the best 3-star hotel in the area.

100 %
From J. J., the 27/07/2026
couple - 60-69 years - Date of stay : 26/07/2026

En general ha sido una estancia muy agradable.

100 %
the 15/07/2026
couple - 50-59 years - Date of stay : 14/07/2026

Good value for money

100 %
the 28/06/2026
Business - 30-39 years - Date of stay : 27/06/2026

Was really good and I didnt have any problem

Hotelier's responseHotelier's response :
Dear Guest,

Thank you very much for taking the time to share your feedback.

We are delighted to hear that you had a pleasant stay and that everything went well overall.

Thank you also for your constructive comments. Regarding the mini bar/small fridge, we have chosen not to equip our rooms with refrigerators as part of our commitment to reducing energy consumption, limiting our environmental impact, and for logistical reasons. We appreciate your understanding.

We also appreciate your remarks about the breakfast selection and the Wi-Fi connection. Your feedback is valuable and helps us identify areas where we can continue to improve.

We hope to have the pleasure of welcoming you again on your next visit.

Kind regards,

The Hotel Team

100 %
the 02/05/2026
Alone - 40-49 years - Date of stay : 01/05/2026

Impeccable. Merci.!!

100 %
From hénault, the 19/12/2025
Business - 60-69 years - Date of stay : 17/12/2025

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100 %
From KUBITZ, the 13/06/2025
Business - 40-49 years - Date of stay : 05/06/2025

TRES BON HOTEL SIMPLE ET EFFICACE RELATIVEMENT TRES PROPRE LE PLUS POUR LA PISCINE

100 %
From Christopher, the 03/06/2025
couple - 20-29 years - Date of stay : 02/06/2025

Overall generally disappointed with our stay and will most likely not be returning.

We found having to constantly ask the receptionist for new towels to be extremely frustrating, especially when we were expecting to come back to a clean room but it was just the exact same as when we left.

The swimming pool was also a decisive factor for us to book the hotel, and to find out we actually weren’t able to use it because the water quality had to be checked by someone was really disappointing. We also found the surrounding area of the pool to be uncared for and the outdoor seating area next to the pool to be quite dirty.

60 %
From Nasrin, the 25/04/2025
Friends - 30-39 years - Date of stay : 21/04/2025

My overall experience was very positive. The hotel was clean, comfortable, and felt quite new. Everything was well-maintained, and I had a pleasant and relaxing stay.

80 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

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  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.